Returns & Exchanges
Professor.E offers a 14-day return window for items in their original, unworn condition with all tags and distinctive packaging intact. Please note that certain limited-edition releases or sale items may be marked as final sale and ineligible for return.
Initiate Request
Contact our support team within 14 days of delivery with your order number and the reason for your return to receive an authorization form.
Prepare Package
Securely pack the items in their original Professor.E box, ensuring all garment tags and branded dust bags are included to prevent damage.
Shipment
Affix the provided return label or use a tracked shipping service to send the package to our designated warehouse address.
Inspection & Refund
Once our quality control team verifies the item's condition, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing