Frequently Asked Questions
Everything you need to know about Professor.E products, shipping, and services.
Our brand focuses on deconstruction, experimental tailoring, and high-quality Japanese fabrics. Each piece is designed to challenge traditional menswear silhouettes through unique textures and artisan craftsmanship.
Our brand focuses on deconstruction, experimental tailoring, and high-quality Japanese fabrics. Each piece is designed to challenge traditional menswear silhouettes through unique textures and artisan craftsmanship.
How do I determine my size for Professor.E garments?
Since many of our items feature oversized or avant-garde cuts, we provide detailed measurements on each product page. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Yes, we ship worldwide via premium couriers like DHL and FedEx. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of the order.
What is your return and exchange policy?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all Professor.E tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How should I care for my Professor.E items?
Due to the artisanal nature of our fabrics and hand-finished details, we generally recommend professional dry cleaning. Always check the specific care label inside your garment for detailed instructions.
Are your collections permanent or limited runs?
Most of our pieces are produced in limited quantities to maintain exclusivity and reduce waste. Once a specific seasonal item is sold out, it is rarely restocked in the same fabric or finish.